Premium Support for Professional Users

BricsCAD Maintenance is a cost-effective way to get the most out of your Perpetual licenses.
With just a small annual fee in addition to your one-time Perpetual license cost, BricsCAD Maintenance will give you unlimited access to our industry leading Priority Support, exciting product updates and major release versions.

Perpétuelle

Souscription

FAQ

How to buy BricsCAD Maintenance

You can buy, upgrade or renew your BricsCAD Maintenance if you are an existing owner of a BricsCAD Perpetual license or are a new user planning to buy a BricsCAD Perpetual license.
For new users, you can choose your BricsCAD license level below and add BricsCAD Maintenance to enjoy a world of benefits:

BricsCAD^® Lite

Single Perpetual license

Prix forfaitaire 590 €

118 €/an

BricsCAD^® Pro

Single Perpetual license

Prix forfaitaire 1 265 €

253 €/an

BricsCAD^® Mechanical

Single Perpetual license

Prix forfaitaire 1 780 €

356 €/an

BricsCAD^® BIM

Single Perpetual license

Prix forfaitaire 1 890 €

378 €/an

Already a user?

For existing BricsCAD users with a Perpetual license, you can either:

Take advantage of the benefits with Maintenance

Upgrade to Maintenance

Keeping enjoying your subscriber benefits

Renew Maintenance now

Maintenance plan benefits

	Without Maintenance	With Maintenance
Access to Help Center The Bricsys Help Center is your one-stop shop to find BricsCAD tutorials, documentation, downloads, troubleshooting articles, and much more. Get help with everything from downloading and installing your software to using your products. You can access the Help Center here.
Access to Forum The Bricsys forum is a rich, open platform for you to share your knowledge, ask questions, and connect with your peers. You can access the Forum here.
Self-paced learning Bricsys’ Learning platform has several learning and training options including free tips and tricks, videos, and self-service courses. Whether you are a novice, expert, student, or professional, we have a training path for you. You can access the Bricsys Learning platform here.
Access to all major and minor updates Install any major or minor BricsCAD release throughout your contract period. To review the full list of product improvements and new features, you can go to our release notes.
2-day priority support response Resolve issues quickly with priority support. Support requests from customers with an active Maintenance plan jump directly to the front of our support queue. We aim to answer all queries from Maintenance plan customers within 48 business hours and resolve all urgent queries in less than 48 business hours.
Qualified expert assistance BricsCAD Maintenance ensures that you have access to the most qualified BricsCAD experts to manage your specific request. Our support teams have industry-leading expertise and knowledge to help you resolve issues faster.
Support on the latest three versions BricsCAD Maintenance extends your access to Priority Support to the last three major versions of BricsCAD (including the most recent release). Upgrade to newer releases, whenever you are ready, while still enjoying the stability and peace of mind of Priority Support.
Preferential treatment for improvement and feature requests Feature requests from customers with an active Maintenance plan jump to the front of our product roadmap queue and receive priority attention in our product planning cycles.
Access to proprietary plugins for ProjectWise and Vault Maintenance plan customers get free access to all our proprietary plugins to third-party software such as Bentley ProjectWise and Autodesk^® Vault. We continue to develop and add new plugins based on popular demand from our user community.

What our customers are saying ...

Share your thoughts with us #BricsCADMaintenance

« BricsCAD est rapide et, dans mon expérience, n'a aucun bug,... Avec des licences réseau qui flottent sur notre réseau d'entreprise, et une excellente base de connaissances de support, BricsCAD est notre outil CAO de choix. »

Dennis Lundqvist, ingénieur en automatisation, Fiskeby

« Nos utilisateurs sont satisfaits de BricsCAD, mais ils ont parfois des demandes d'assistance,... La plupart de ces cas traitent des problèmes pratiques liés à l'utilisation du programme ou résultent de l'importation de dessins à partir
d'autres programmes (problèmes d'interface). En général, le service et le support de Bricsys sont très fiables et
professionnels. Nous continuons à bénéficier d'un bon soutien et nos tickets d'assistance sont traités en quelques jours."

Daniela Matcshke, Conception et gestion de la production, Strabag SE

Les clients ont généralement des difficultés à lire les mises en page 2D... Lorsque nous les guidons dans un modèle 3D, les choses deviennent beaucoup plus claires et compréhensibles. Cela leur donne une idée plus réaliste de ce à quoi l'usine ressemblera. En plus du produit, BricsCAD fournit également des réponses d'assistance rapides lorsque nous avons des questions ou des problèmes. Cela peut paraître cliché, mais le temps, c'est vraiment de l'argent pour nous. Ainsi, le système de support rapide de BricsCAD nous fait réellement économiser de l'argent.

Maaike Mertens, responsable du service de tuyauterie et mécanique, Ecophos