Premium Support for Professional Users

BricsCAD Maintenance is a cost-effective way to get the most out of your Perpetual licenses.

With just a small annual fee in addition to your one-time Perpetual license cost, BricsCAD Maintenance will give you unlimited access to our industry leading Priority Support, exciting product updates and major release versions.

Perpetual

Subscription

FAQ

How to buy BricsCAD Maintenance

You can buy, upgrade or renew your BricsCAD Maintenance if you are an existing owner of a BricsCAD Perpetual license or are a new user planning to buy a BricsCAD Perpetual license.

For new users, you can choose your BricsCAD license level below and add BricsCAD Maintenance to enjoy a world of benefits:

BricsCAD^® Lite

Single Perpetual license

$945 one-time fee

$189 / year

BricsCAD^® Pro

Single Perpetual license

$1,740 one-time fee

$348 / year

BricsCAD^® Mechanical

Single Perpetual license

$2,520 one-time fee

$504 / year

BricsCAD^® BIM

Single Perpetual license

$2,625 one-time fee

$525 / year

Already a user?

For existing BricsCAD users with a Perpetual license, you can either:

Take advantage of the benefits with Maintenance

Upgrade to Maintenance

Keeping enjoying your subscriber benefits

Renew Maintenance now

Maintenance plan benefits

	Without Maintenance	With Maintenance
Access to Help Center The Bricsys Help Center is your one-stop shop to find BricsCAD tutorials, documentation, downloads, troubleshooting articles, and much more. Get help with everything from downloading and installing your software to using your products. You can access the Help Center here.
Access to Forum The Bricsys forum is a rich, open platform for you to share your knowledge, ask questions, and connect with your peers. You can access the Forum here.
Self-paced learning Bricsys’ Learning platform has several learning and training options including free tips and tricks, videos, and self-service courses. Whether you are a novice, expert, student, or professional, we have a training path for you. You can access the Bricsys Learning platform here.
Access to all major and minor updates Install any major or minor BricsCAD release throughout your contract period. To review the full list of product improvements and new features, you can go to our release notes.
2-day priority support response Resolve issues quickly with priority support. Support requests from customers with an active Maintenance plan jump directly to the front of our support queue. We aim to answer all queries from Maintenance plan customers within 48 business hours and resolve all urgent queries in less than 48 business hours.
Qualified expert assistance BricsCAD Maintenance ensures that you have access to the most qualified BricsCAD experts to manage your specific request. Our support teams have industry-leading expertise and knowledge to help you resolve issues faster.
Support on the latest three versions BricsCAD Maintenance extends your access to Priority Support to the last three major versions of BricsCAD (including the most recent release). Upgrade to newer releases, whenever you are ready, while still enjoying the stability and peace of mind of Priority Support.
Preferential treatment for improvement and feature requests Feature requests from customers with an active Maintenance plan jump to the front of our product roadmap queue and receive priority attention in our product planning cycles.
Access to proprietary plugins for ProjectWise and Vault Maintenance plan customers get free access to all our proprietary plugins to third-party software such as Bentley ProjectWise and Autodesk^® Vault. We continue to develop and add new plugins based on popular demand from our user community.

What our customers are saying ...

Share your thoughts with us #BricsCADMaintenance

"BricsCAD is fast, and in my experience, has no bugs,... Together with network licenses which float across our corporate network, and an excellent support knowledge base, BricsCAD is our CAD tool of choice."

Dennis Lundqvist, Automation Engineer, Fiskeby

"Our users are happy with BricsCAD, but they occasionally have support requests,... Most of these cases deal with practical issues using the program or result from importing drawings from
other programs (interface problems). In general, Bricsys' service and support is very reliable and
professional. We continue to be well supported and our support tickets are answered within days."

Daniela Matcshke, Production Conception and Management, Strabag SE

Clients usually have some difficulty reading 2D lay-outs,... When we walk them through a 3D model, things become much clearer and comprehensible. It gives them a more realistic idea of what the plant will look like. On top of the product, BricsCAD also delivers fast support responses when we have questions or issues. It may sound like a cliché, but time really is money to us. So, BricsCAD's fast support system actually saves us money.

Maaike Mertens, Head of Piping and Mechanical Department, Ecophos