2D Drafting

3 Steps to Get Help at Bricsys

By Rose Barfield 2 min January 15, 2020
3 Steps to Get Help at Bricsys

Whether you're looking for a setting, want to know the fastest way to divide an object, or even want to request a new feature, it's easy to get help at Bricsys. Work through these steps:

3 Steps to solving a problem with BricsCAD:

3 Steps to Get Help at Bricsys- help-center-768x393

1 Check the Help Section

If you're looking for some free tutorials or information on using a specific command, you can normally find the answer in our Help Center. There are hundreds of articles and guided lessons. There are also 4 free comprehensive guidebooks to help you get started with BricsCAD (scroll to the bottom of the Help Center Home Page).


3 Steps to Get Help at Bricsys- forum-e1577984266495-768x392


2 Ask the community for BricsCAD Help

Did you know that BricsCAD has a forum? Why not join our friendly and ever-helpful community and see if anyone else has come up with a nifty solution to your problem?

3 Steps to Get Help at Bricsys- my support requests-768x379


3 Send us a support request

So, you've checked the help center, asked around, and still need someone to help you? Maybe it's time to send us a support request! If you've got a feature request, technical problem or you've found a bug (we hope not). A support request is the easiest way to let us know what's wrong and the fastest way of getting a response. Don't be shy; we love to hear from you!

Head over to the Bricsys home page and select the 'My Support Requests' tab from the drop-down menu in the top, right-hand corner (it's the icon that looks like a small person) and fill out the form. We'll be in touch.

Did you know? BricsCAD Maintenance customers get moved up to the front of the support queue!

You don't need to send us a Facebook message, a letter in a bottle, or a cake with your message iced on -- although you can always send us a cake if you like!

Explore BricsCAD

Download BricsCAD Free Trial | Sign Up For News & Updates | Shop Online For BricsCAD Desktop Software

March 19, 2024 8 min

What's New in BricsCAD® V24.2

BricsCAD® V24.2 is chock full of new and enhanced features for 2D drafting, 3D modeling, civil, survey, BIM, and mechanical workflows. With this release, the Bricsys team included several new features and improvements to help you accelerate your time to deliverable and provide you with a familiar CAD experience. So, let's dive in and explore what's new in BricsCAD V24.2!

March 10, 2024 6 min

The path to Scan to BIM automation with BricsCAD® BIM V24

The new automation tools included in BricsCAD® BIM V24 make the Scan-to-BIM process easier and more efficient! If you want fast and accurate reality capture of existing objects, these tools will be a great addition to your arsenal. We've added tools like the Point Cloud Classifier, Point Cloud Detect Rooms, Point Cloud Fit Rooms, and Normal Calculation for structured point clouds to help you create digital twins for quantity takeoff, create accurate building plans, and with facility management.

Follow us on social media